Privacy Policy

Your Privacy is Critically Important

It is Routes's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to (hereinafter, "us", "we", or ""). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Routes collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Routes's purpose in collecting non-personally identifying information is to better understand how Routes's visitors use its website. From time to time, Routes may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Routes also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blog posts. Routes only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Gathering of Personally-Identifying Information

Certain visitors to Routes's websites choose to interact with Routes in ways that require Routes to gather personally-identifying information. The amount and type of information that Routes gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at to provide a username and email address.


Appropriate safeguards are in place to protect your personal data during any transfer of data. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. By continuing to use this site, you acknowledge and consent to the transfer and processing of this data in the United States as described in this privacy policy.

Data protection laws and regulations applicable to your personal data may be different from the laws of your country of residence.


Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Routes and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Use of Google AdWords for Remarketing uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Protection of Certain Personally-Identifying Information

Routes discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Routes's behalf or to provide services available at Routes's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Routes's website, you consent to the transfer of such information to them. Routes will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Routes discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Routes believes in good faith that disclosure is reasonably necessary to protect the property or rights of Routes, third parties or the public at large.

If you are a registered user of and have supplied your email address, Routes may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Routes and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Routes takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

Routes may collect statistics about the behavior of visitors to its website. Routes may display this information publicly or provide it to others. However, Routes does not disclose your personally-identifying information.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:


To enrich and perfect your online experience, Routes uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Routes uses cookies to help Routes identify and track visitors, their usage of, and their website access preferences. Routes visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Routes's websites, with the drawback that certain features of Routes's websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Routes's use of cookies.

EU General Data Protection Regulation (GDPR)

GDPR compliance requires users in the EEA, Switzerland, and the UK with specific information regarding the processing of their Personal Data. This Personal Data is information that can identify a unique user or device - for example: addresses, names, technical identifiers (cookies), exact location data, and biometric data.

Some common forms of information collected are: Individual Name, Current Mailing Address, Phone Number(s), Personal Email Address, Computer IP Address, and other  information about browser and system settings, data about the specific device used to access the site. For more information on the types of data collected, please see the “Website Visitors” and “Protection of Certain Personally-Identifying Information” sections.

The data collected is used to provide requested information and/or services, improve the websites business performance, help tailor content for users, data analytics, and most importantly, to guard against fraud and theft.

Routes operates in the United States, therefore data will need to be transferred from the EEA, Switzerland, and/or the UK to the United States. Additional information on this is available in the “Security”section.

Specific Rights as a Data Subject

Under the GDPR, certain rights to access, rectify, or erase any Personal Data collected through exist. These are those rights:

  • The right to data portability
  • The right to restrict / object  to the processing of Personal Data collected
  • The right to ask to not have your Personal Data processed (by us, or a third-party partner) for marketing purposes or purposes substantially different than it was originally collected
  • The right to withdraw consent at any time.

To enact some, or all, of these rights contact us (instructions in the “Credit & Contact Information” section) identifying which rights you intend to enact. You will receive a response to the request within 30 days. Some additional information may be requested to confirm your identity in support of the request.

Necessary information may need to be stored, even after a data subject request, to comply with legal obligations, resolve future disputes, prevent fraud, and enforce agreements.

The right to file a complaint with a European supervisory authority is available if you have any concerns with our compliance. Contact details for data protection authorities in the EEA are available here.

California Residents

Under California law, and under certain limits, California residents may ask to be provided with a list of the categories of personal information that we have disclosed to third parties for direct marketing purposes for the preceding calendar year, as well as the identity who the third parties are. Please use the contact instructions within this policy to make such requests.

Privacy Policy Changes

Although most changes are likely to be minor, Routes may change its Privacy Policy from time to time, and in Routes's sole discretion. Routes encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Credit & Contact Information

If you have any questions about this Privacy Policy, please contact us via email at or at: Privacy
111 Wyndham St N
Guelph, ON N1H 4E9